Frequently Asked Questions (FAQs)

Q: Why do you offer only digital downloads? Is it legal?

A: Digital downloads provide a faster, more convenient way to install software while eliminating shipping costs. Yes, it is completely legal. Microsoft and other software providers also offer digital download options.

Q: Do I get a warranty on my purchase?

A: Yes, we stand behind our products. If you receive a defective product, we will replace it to ensure your complete satisfaction.

Q: Will I receive a physical copy of the software?

A: No, all products are available for digital download only. However, for some products, you may have the option to create a USB or DVD backup for future use.

Q: How are the products delivered, and what is the delivery time frame?

A: Software products are delivered digitally to the email address provided at checkout. In most cases, you will receive your product key and download instructions immediately after purchase.

If you do not see the email in your inbox, please check your Spam or Junk folder. If you still haven’t received it, contact us via email or phone, and we will resend it promptly.