Refund & Return Policy
At helpfortopdeal.store, we are committed to providing our customers with exceptional service and a fair return process. To ensure your satisfaction with your purchase, we offer a 30-day product guarantee. Within 30 days of delivery, we will issue a full refund, minus shipping costs, for new and unopened items.
Before returning any product, you must obtain authorization by contacting us at support@helpfortopdeal.store.
Return & Refund Process
- Incorrect or Defective Items: If you receive an incorrect or defective item due to our shipping error, we will cover the return shipping cost.
- Processing Time: Refunds typically take 2-4 weeks, which includes the time for return shipping, verification, and processing.
- Refund Method: All refunds will be issued to the original payment method.
- Replacements: If an incorrect or defective item was received due to our error and you prefer a replacement, we will ship the correct item at no additional cost with expedited shipping.
- Subscription Cancellations: Subscriptions require a 30-day cancellation notice.
Electronic Delivery Refunds
For digital products, we will verify the license key with the manufacturer to confirm that it has not been activated or tampered with. If the product passes verification, we will refund the purchase amount to the original payment method.
Restocking Fees
- Open License Orders: May be subject to a 15% restocking fee if submitted for distribution or fulfilled.
- Retail Licenses: May be subject to a 15% restocking fee if fulfilled.
- Anti-Virus Software: May be subject to a 25% restocking fee if fulfilled.
Shipping Policy
We offer worldwide shipping, though some restrictions may apply based on product availability or international regulations.
Estimated Delivery Times
- Ground Shipping: 1-2 days processing + 4-10 business days for delivery.
- Express Saver: 1-2 days processing + 2-3 business days for delivery.
- Standard Overnight: 1-2 days processing + 1 business day for delivery.
Please note that these are estimated timeframes, and delivery times may vary based on product availability.
Electronic Delivery
For products marked as electronic delivery, you will receive your license key via email on the same day your order is confirmed.
For further inquiries, please contact us at support@helpfortopdeal.store.